Refund Policy
At Makhithaa Maligai Store, we are committed to customer satisfaction. If you’re not satisfied with your purchase, please review our refund policy.
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Eligibility for Refund:
- Items must be unused, in the original packaging, and returned within 14 days of delivery.
- Certain products (e.g., perishable goods) may not be eligible for a refund.
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Non-Returnable Items: For health and hygiene reasons, certain items may not be eligible for a return. Please check the product description to determine if an item is returnable.
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Return Process: To initiate a return, contact our customer service team with your order details. Once approved, we will provide instructions on how to send your item back.
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Refund Processing: Refunds will be processed within 5-10 business days after we receive and inspect the returned item. Refunds will be issued via the original payment method.
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Shipping Costs: Customers are responsible for return shipping costs unless the product was damaged or incorrect.