Refund Policy

At Makhithaa Maligai Store, we are committed to customer satisfaction. If you’re not satisfied with your purchase, please review our refund policy.

  1. Eligibility for Refund:

    • Items must be unused, in the original packaging, and returned within 14 days of delivery.
    • Certain products (e.g., perishable goods) may not be eligible for a refund.
  2. Non-Returnable Items: For health and hygiene reasons, certain items may not be eligible for a return. Please check the product description to determine if an item is returnable.

  3. Return Process: To initiate a return, contact our customer service team with your order details. Once approved, we will provide instructions on how to send your item back.

  4. Refund Processing: Refunds will be processed within 5-10 business days after we receive and inspect the returned item. Refunds will be issued via the original payment method.

  5. Shipping Costs: Customers are responsible for return shipping costs unless the product was damaged or incorrect.

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